Drifters Frequently Asked Questions

We know you’ve got questions, and we’re here to help! Whether you're gearing up for a bike ride, getting ready for a beach day, or looking to enjoy our premium beach services, we've answered everything you need to know.

Inside our Drifters Outpost HQ retail shop where we offer various St. Augustine Beach essentials like sunscreen, games, and merchandise.

General FAQ

What steps should I take before my rental pickup time?

Approximate Pickup Times‍

Scheduled pickups are approximate. If you need an earlier pickup, feel free to call or text.‍

Prepare Rentals for Pickup‍

Rinse all rentals and lock them up in the agreed pickup area.‍

Condition of Rentals‍

Ensure rentals are in the same condition as received.

How do I rent a bike or beach equipment?

Renting a bike, beach equipment or reserving your luxury beach setup is easy! Start your reservation, select the items you want, choose your rental dates, and proceed to checkout. You can also give us a call at (904) 315-6150 to make a reservation over the phone.

How does your free delivery and pickup services work?

We offer free delivery and pickup services to your vacation spot, whether it's a home, condo, or hotel. Just let us know the address and we'll make sure your rentals are ready upon your arrival.

What areas do you deliver to?

We offer free delivery, pickup, and luxury beach services within the greater St. Augustine area, covering St. Augustine Beach, Crescent Beach, and Butler Beach. Just provide your location, and we’ll handle the rest!

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Bike Rental FAQ

Can I ride bikes on the beach?

Yes, but only at low tide on hard, dry sand to avoid damage. Please keep bikes out of wet sand to prevent corrosion and extra fees. After each beach ride, be sure to rinse the bike thoroughly to remove any salt or sand residue. For the best times, check the Tide Chart during your stay.

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Prevent Additional Fees
Keep bikes away from wet sand and rinse rentals thoroughly before pickup to prevent salt damage.‍

What types of bikes do you have?

We have a variety of custom Priority™ x Drifters bikes available for rent, including beach cruisers, town cruisers, kids bikes, and electric bikes. All of our bikes are well-maintained and perfect for exploring St. Augustine.

Do you provide bike helmets and locks?

We want you to feel safe while exploring everything St Augustine Beach has to offer and that includes being able to lock your bike along your journey. Every bike comes with a bike helmet and bike lock.

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Beach Rental FAQ

How do I care for the beach chairs during my rental?

Cover with Towels‍

Place a towel over the chair to prevent stains from lotions, oils, or sprays.

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Keep Out of Saltwater‍

Avoid placing chairs in or near the water, keeping them above the high tide line to protect the wood, straps, and fabric.

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Rinse Before Pickup‍

Give the chairs a rinse to remove any sand or residue before they’re picked up.

How do I set up the Cool Cabana?
How do I set up the Neso shade tent?
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Premium Beach Services FAQ

How are you so affordable with such great service?

We’re committed to providing high-quality gear and service without a high price. For Drifters, it’s about creating a unique experience that feels luxurious without breaking the bank.

Can we schedule non-consecutive days?

Days are booked consecutively. However, if weather cancels a day, we can reschedule for another preferred date.

Where are you located?

We're located on the corner of 3rd Street and A1A Beach Blvd.

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Drifters Outpost HQ:

645 A1A Beach Blvd

Suite C

St. Augustine Beach, FL

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Click here to see us on Google Maps

Can we come to your shop?

Yes! You can pick up items to set up yourself or let us handle the setup right by the beach. Our shop is just a short walk away.

How will we know which Premium Beach Service setup is ours?

You’ll receive an ID number via text along with daily photos of your setup, so you can easily find your spot each day.

What if the weather forces a cancellation?

We monitor weather closely. If conditions prevent setup, you can reschedule or receive a refund for that day. If inclement weather requires early breakdown, refunds aren’t available.

How soon do we need to book?

The sooner, the better! We recommend booking at least one day in advance, though same-day setups are available after 11 am. Book online or call us.

Can we rent items and set up ourselves?

Yes, we offer same-day, hourly, and multi-day rentals with delivery. Reserve your St. Augustine Bike Rental or St. Augustine Beach Rental today.

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Family riding St. Augustine bike rentals along a beautiful natural trail.

We Set The Standard for St. Augustine Bike Rentals

Discover our high-quality selection of Drifters x Priority™ bikes. Choose from adult cruisers, kids bikes & accessories, to electric cruisers—all designed for a truly enjoyable ride.

Mom and daughter having fun building a sand castle with St. Augustine beach rentals from Drifters.

Beach Day is More Fun with Drifters Beach Rentals

Make the most of your beach day with our St. Augustine beach rentals. Whether you’re looking for chairs, tents, coolers, games or more, we provide everything you need for a fun and relaxing experience.

Premium Beach Services setup on the beach in St. Augustine Florida.

Experience Our Premium Full-Service Beach Setup

Arrive to a beautifully arranged setup with lounge chairs, spacious umbrella, and essential beach items like sunscreen, games and more. We take care of everything from setup to breakdown, ensuring you can enjoy your day with none of the hassles.

Drifters' premium electric bike: the most fun way to get around town St. Augustine Florida.

Power Up Your Adventure: Cruise St. Augustine on an E-Bike

As your premier choice for e-bike rentals in St. Augustine, our electric cruisers combine power and style to make your rides smooth, effortless (you can turn pedal-assist on or off) and a whole lot of fun.

E-bikes available for pickup at Drifters' Outpost headquarters.

300+ Verified Customer Testimonials

We care a lot. Our goal is to provide you a great experience with high-quality products and exceptional service. You don't have to take our word for it though, see what our customers have to say.

Great experience. Equipment was in top notch shape. Delivery and pickup made the rental easy. Highly recommended.
Nate M.
Verified Google Review
Highly recommend DRIFTERS to anyone looking for a quick and easy bike rental while vacationing in the St. Augustine area! They were able to fit me into there schedule last minute and bring me my rental in the time I selected even with the late notice. They deliver for free to you and pick up as well which is really convenient. Great communication throughout the whole process as well.
Kaitlyn Q.
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We had a large group visit us in St. Augustine at our home and Ian at Drifters had the bikes delivered on time and with ease! The group was blown away with how fun it was to have the bikes available and see the town this way instead of waiting in traffic. We will totally be doing this again, I highly recommend. The bikes are stylish, comfortable, and in good shape. Thanks again!
Kirby J.
Verified Google Review
Drifters was phenomenal in making sure we had our umbrella/chairs setup each morning. Regular text communication to advise if there would be a delay due to the high tide and even giving us back the delayed time on the back end of the day to ensure we got what we paid for. Not having to battle an umbrella like we typically do took major frustration out of our vacation; that alone made it worth the money.
Jacob J.
Verified Google Review
"We have used Drifters a few times now for our visits to St. Augustine and it’s always a fantastic experience! Awesome products and delivery and customer service is top notch! Highly recommend!"
Katherine K.
Verified Google Review
Ian is a total pro and has created the ultimate beach rental company with DRIFTERS.  Researched a few options but was a no brainer to rent bikes from them. He and his crew provided delivery/pickup and also safe biking routes from our house. Loved riding the custom blue bike around town and seeing other DRIFTERS bikes along the way. As my friend Jaime said on our first ride, "I am smiling from ear to ear on this bike!"
Valarie S.
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Have Questions?

Reach Out, We'd Be Happy to Help

We love to answer questions and take reservations over the phone so don't hesitate to give us a call.